Virginia American Water Lifts Boil Water Advisory
Virginia American Water today announced it has lifted the boil-water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards.
However, the company is still asking customers to continue to conserve their usage.
“We are grateful to our customers for their ongoing cooperation as we ask them to continue to conserve water and curtail non-essential water use for the next 24 to 48 hours as the system rebuilds to regular operational strength,” said Barry Suits, president, Virginia American Water.
Electricity to the water pumping system at the company’s Hopewell treatment facility has been restored through auxiliary power, and water pressure is normal. Virginia American Water does not yet have an estimate when the facility will return to normal operations.
The boil water advisory was issued on March 30 following a drop in water pressure due to an interruption in the operation of Virginia American Water’s Hopewell treatment facility.
Customers no longer need to boil their water, but they should flush household pipes, ice makers, water fountains, etc. prior to using for drinking or cooking using these guidelines:
- Run a cold water faucet in your home for 3-5 minutes.
- To flush automatic ice makers, make three batches of ice and discard.
- Run water softeners through a regeneration cycle. Follow the manufacturer’s guidelines specified in the owner’s manual.
- Run drinking water fountains for one minute at the highest flow rate possible.
Additional information is available on Virginia American Water’s website at www.virginiaamwater.com, under the Alerts Notifications section.
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